Family-owned auto repair shop earns high customer satisfaction marks, winning it four Talk of the Town Awards.
Dearborn Heights, Mich.: Earning the highest possible customer satisfaction rating of 5 stars again in 2015, Stan’s Garage has won the prestigious Talk of the Town Customer Satisfaction Award for the fifth consecutive year in the Automotive — Auto Service & Repair category.
“Winning the award for a fifth time means a lot to our team,” says Larry Dragan, president of Stan’s Garage. “We want to say ‘thank you’ to our clients who appreciate our extreme efforts to deliver a superior finished product and quality workmanship. We promise to always keep customers’ safety in mind and strive for their satisfaction.”
With a focus on advanced training and equipment to service modern, high-tech vehicles, Stan’s Garage always aims to provide excellent work and customer service that is second to none. “We offer quality parts and labor at a fair price, always standing behind our work,” says Dragan. “Clients are looking for honesty, well trained technicians and a business that wants to build a relationship with them and is genuinely concerned about their well-being and safety. At Stan’s Garage we truly have our clients’ needs in mind. It’s one more reason why Talk of the Town News awarded us for excellence in customer satisfaction for the fifth straight year!”
Stan’s Garage employs National Institute for Automotive Service Excellence (ASE)-certified technicians who use state-of-the-art diagnostic equipment to provide services and repairs, which are all backed by a 12-month/12,000-mile warranty. In addition, the garage has been recognized as an ASE Blue Seal of Excellence Shop — a distinction earned by only three percent of all auto repair shops nationwide. “This is because we recruit highly qualified employees, support their training and insist on the very best equipment,” states Dragan.
One of the ways Stan’s Garage serves its customers is through education. “We strive to keep clients safe and head off any breakdowns,” says Dragan. “We are currently working on quarterly auto maintenance clinics that will teach our customers the basics on how to check and maintain their fluids at safe levels as well as correct seasonal tire pressure. A well educated client is our mission.”
Dearborn Heights auto repair facility Stan’s Garage has been serving the metropolitan Detroit area since 1941. Family owned and operated, Stan’s Garage is a full-service auto repair and preventative maintenance shop working on all makes and models of domestic and import vehicles.
Stan’s Garage is located at 24301 West Warren Avenue in Dearborn Heights, and is open 7 a.m. to 5 p.m. Monday through Friday. For more information about the garage’s services or to schedule an appointment, call 313-562-7022 or go online to www.StansGarage.net. Follow Stan’s Garage on Facebook at www.facebook.com/stans.garage or on Twitter at www.twitter.com/StansGarageMI.
The Talk of the Town Awards, presented by Talk of the Town News, honor companies and professionals that provide excellent customer service as reported by their customers through no-cost, user-review websites, blogs, social networks, business rating services, and other honors and accolades. This data is analyzed by a team of researchers who calculate a company’s CM Power Rating. Only those that receive a 4-star to 5-star rating receive the Talk of the Town Customer Satisfaction Award.
This is the sixth year Talk of the Town News has honored companies for achieving high levels of customer satisfaction with the Talk of the Town Awards. Businesses eligible to receive the award include, but are not limited to, beauty salons, spas, restaurants, bakeries, dentists, auto repair facilities, veterinarians, home repair and improvement contractors, florists, hospitals, and physicians.
For more information about the award or its sponsor, please contact Talk of the Town News at 877-498-6405 or go online to www.talkofthetownnews.com.